Personal information and profile on wnibet
Your wnibet profile displays your registered name, email, phone number, and account creation date. This information is tied to your identity verification (KYC) documents, so changes to your name or email require re-verification. If you need to update your name because your ID was recently renewed or you legally changed your name, contact our support team with your new ID photo; our compliance team reviews the change and updates your profile.
Your email address is your primary login credential and the channel we use to send password resets, settlement notifications, and account alerts. If you want to change your email, go to Account Settings, select "Email," enter your new address, and confirm. We send a verification link to both your old and new email; click both links to complete the change. Your phone number is used for two-factor authentication (2FA) and account recovery. To update your phone, go to Account Settings, select "Phone," enter your new number, and confirm via SMS code.
Payment methods and linked accounts on wnibet
Your wnibet Account Settings include a "Payment Methods" section where you can add, edit, or remove linked accounts. We support DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet virtual accounts. Each payment method is tied to your identity; you cannot link an account in someone else's name.
To add a payment method, go to Account Settings, select "Payment Methods," and choose your preferred option. For e-wallets (mobile banking, local payment, online payment), you enter your phone number or email associated with that account. For bank transfers, you enter your account number and bank name. We verify the account details and confirm the link within minutes. Once linked, you can use that method for deposits and withdrawals.
Withdrawals always return to your original payment method for security. If you want to change your linked account, update it in Account Settings before requesting a withdrawal.
If you want to remove a payment method, select it in Account Settings and click "Remove." You can re-add it later if needed. We recommend keeping at least one active payment method so you can withdraw your balance if needed. During major holidays like Idul Fitri or Idul Adha, some payment gateways may experience delays; having multiple methods linked gives you flexibility.
Payment method verification is one-time
Once you link a payment method, we do not re-verify it for routine transactions. We only escalate if our risk system flags unusual activity.
Security settings and password management on wnibet
Your wnibet Account Settings include a "Security" section where you manage your password, enable two-factor authentication (2FA), and review login history. Your password should be strong—at least 8 characters with uppercase letters, numbers, and symbols. We do not store your password in plain text; we hash it using industry-standard encryption.
To change your password, go to Account Settings, select "Security," and click "Change Password." Enter your current password, then your new password twice to confirm. The change takes effect immediately; your next login requires the new password. If you forget your password, use the "Forgot Password" link on the login screen. We send a reset link to your registered email; click it, create a new password, and log back in.
Two-factor authentication (2FA)
Two-factor authentication adds an extra security layer. When you enable 2FA in Account Settings, each login and withdrawal request requires a one-time code sent to your phone via SMS. To enable 2FA, go to Account Settings, select "Security," and toggle "Two-Factor Authentication." We send a test code to your phone; enter it to confirm. From that point on, every login and large withdrawal requires the code.
If you lose access to your phone, contact our support team with your ID photo. Our compliance team verifies your identity and temporarily disables 2FA so you can regain access. Once you have a new phone, you can re-enable 2FA in Account Settings.
Login history and device management
Your Account Settings display a "Login History" section showing recent logins: date, time, device type (mobile app, browser), and IP address. If you see a login you do not recognize, click "Logout All Devices" to end all active sessions. You then log back in with your password, and all other sessions are terminated. This is useful if you suspect someone else accessed your account.
Security best practices
- Use a unique, strong password for your wnibet account
- Enable two-factor authentication for added protection
- Review login history regularly and logout unfamiliar devices
Common mistakes
- Reusing passwords across multiple sites
- Sharing your password or 2FA code with anyone
Preferences and notifications on wnibet
Your wnibet Account Settings include a "Preferences" section where you control language, timezone, and notification frequency. Language options include English and Indonesian; your choice applies to the entire platform interface. Timezone affects how match times and settlement notifications display. By default, we use Jakarta timezone (UTC+7); you can change this if you're in a different region.
Notification preferences let you control when we send you alerts. You can enable or disable notifications for upcoming Liga 1 matches, settlement completions, payment confirmations, and account alerts (e.g., new login from a different device). If you prefer minimal notifications, you can disable all except critical alerts (account lockouts, large withdrawals). These settings apply to both email and push notifications (if you use our mobile app).
Key takeaways
- Update your personal information (name, email, phone) in Account Settings; changes to name require re-verification.
- Link payment methods (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) in Account Settings; withdrawals return to your original method.
- Change your password regularly and enable two-factor authentication for security.
- Review login history and logout unfamiliar devices if you suspect unauthorized access.
- Adjust language, timezone, and notification preferences to suit your needs.
Account recovery and support on wnibet
If you forget your wnibet password, use the "Forgot Password" link on the login screen. We send a reset link to your registered email; click it and create a new password. If you no longer have access to that email, contact our support team via in-app help or email. Provide your phone number and a photo of your government ID; our compliance team verifies your identity and helps you regain access.
If your account is locked (e.g., after multiple failed login attempts), we send you an email with instructions to unlock it. Click the link in the email, verify your identity via SMS code, and your account is unlocked. If you cannot access your email, contact our support team. They can verify your identity and unlock your account manually.
For users in Jakarta, Surabaya, Bandung, or Medan, our support team is available via in-app chat (9 AM – 11 PM Jakarta time, seven days a week) or email (response within one business day). We support English and Indonesian, so language is never a barrier. If you have questions about your Account Settings, payment methods, or security options, our team can walk you through the process.